FAQs
Ordering
How do I place an order?
You can place an order directly on our website by selecting the product you like, choosing the quantity, and completing checkout with your shipping and payment information. Once your order is placed successfully, you will receive an order confirmation email.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us as soon as possible after placing it. We will do our best to help before the order is processed or shipped. Once an order has been shipped, we may not be able to make changes or cancel it.
Shipping & Delivery
MIYOCARE currently ships to eligible addresses within the contiguous United States only. Shipping options and any applicable fees will be clearly displayed at checkout before you complete your order.
Where do you ship?
We currently ship to eligible addresses within the contiguous United States only. At this time, we do not ship to Alaska, Hawaii, U.S. territories, P.O. Boxes, APO/FPO addresses, or certain remote areas.
How long does shipping take?
Orders are usually processed within 1–3 business days. Our products are shipped from Mainland China, and standard delivery to the United States usually takes 7–15 business days after shipment. Delivery times may vary depending on customs clearance, carrier delays, holidays, or local delivery conditions.