Refund policy

MIYOCARE Happiness Guarantee

At MIYOCARE, we know that every pet is different. What works well for one dog or cat may not always be the perfect fit for another.

If our product wasn't the right match for your pet, we're truly sorry. Your pet's comfort and well-being mean everything to us, and we appreciate the opportunity to make things right.

Because pet care products cannot be resold once opened, we do not accept returns. However, if you're not satisfied with your purchase, simply contact us within 14 days of delivery.

Depending on the situation, we'll gladly offer:
• A replacement product
• A full or partial refund

In most cases, there's no need to send the product back.

For assistance, please contact us at:
Email: leo@miyocarepets.com

Our goal is simple: happy pets and happy pet parents. If something isn't right, we'll do our best to find a solution that works for you.

Last Updated: 2026-6